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November 21, 2009

  


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International Request for Quotation Instructions

Requesting a Quotation on Wardsci.com

Preregistration before requesting a quotation is not necessary on our website.

Requesting a quotation online from WARD'S is an easy process. You select the products you want to purchase, provide contact information, shipping and billing addresses, and send us the request. Let's walk through the steps and see how they work online.

Shopping Cart

We use a shopping cart to hold the items you are interested in purchasing. Placing an item in the cart is easy and doesn't commit you to buying it. If you change your mind later, remove the item from the cart by clicking the "Remove" button.

Select Products

You can add products to your shopping cart using a variety of methods:

  1. Navigate to the products that interest you, enter the quantity, and click "Add to Cart". You may navigate by:

    • Browsing through the product categories displayed on the left hand side of every page.
    • Searching for the product name or item number.

  2. Select an item directly from a category or search results list by clicking "Buy Now".
  3. Enter items using the Express Quote tool. Just type in the item number and quantity and click "Update Items in Quote"
  4. You can add the contents of a previously saved cart to your active shopping cart.

Manage Your Cart

You can update your shopping cart at any time by clicking the shopping cart icon at the top right corner of the screen. You may perform the following actions on your cart:

  • Checkout
  • Save the cart for future use
  • Share the cart with another person
  • Print the cart
  • Change the quantity for an item
  • Remove an item from the cart
  • Remove all items from the cart

Checkout Process

Our checkout process uses cookies to track your progress through the steps. Please configure your browser to accept cookies from wardsci.com or your request may not be processed properly.

Step 1 – Check the cart

  • Verify that the cart contains the items you want in the quantities you need, then click the "proceed to checkout" button. You will be directed through a series of screens that will ask for information our international customer service team needs to prepare your quotation.

Step 2 – Sign In

  • If you are a returning customer, simply enter your email address and password to continue your checkout. Your address information will be added for you and the "Review and Complete Request" page will be displayed.
  • If you are a new customer, you will be asked to provide your email address and to create a password.

Step 3 – Select the billing address

  • Enter the address to which the invoice will be sent. If we have your address from a previous contact, you may edit it here. If you pay by credit card, the billing address must be the same address as where your credit card statement is mailed.

Step 4 – Select the shipping address

  • Select the address you where you want the order to be sent. If you have restricted items in the cart or are paying by purchase order, the shipping address must be that of an educational institution. We cannot send restricted items to individuals or companies.

Step 5 – Review your request

  • Review all of the information you have provided. If anything is incorrect, you can make changes. You may add a comment to the request in the box provided.
  • Click the blue "Complete Request" button and you're done.
  • You will be presented with a request confirmation screen that you may print for your records.

What happens next?

You will receive an email message acknowledging that we have received your request. All requests will be processed in the order they are received. Upon completion of your quotation, we will provide you with a quotation reflecting product prices and all shipping and handling charges. Upon your approval of the quote, by either email or fax, we will enter your order for processing.

 

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